Terms and Conditions Basswin Casino

These Terms and Conditions ("Agreement") govern your use of the Basswin Casino website located at casino-basswin.me.uk (the "Website") and all services provided through it. By registering an account, depositing funds, placing wagers or otherwise using our platform, you confirm that you have read, understood and agreed to be bound by this Agreement in its entirety. If you do not agree with any part of these Terms, you must not use our services.

Basswin Casino is operated by Fara Tech Services LTD (the "Operator", "we", "us", "our"), a company registered in Curaçao and licensed by the Curaçao Gaming Authority. This Agreement constitutes a legally binding contract between you (the "Player", "you", "your") and the Operator.

We reserve the right to amend, modify or update these Terms and Conditions at any time. Material changes will be communicated to registered players via email or on-site notification. Your continued use of the Website after any such changes constitutes acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates.

1. Eligibility and Account Registration

To register an account and use the services offered by Basswin Casino, you must meet the following requirements:

• You must be at least 18 years of age, or the minimum legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of a jurisdiction where online gambling is prohibited or restricted by law.
• You must provide accurate, complete and up-to-date personal information during the registration process, including your full legal name, date of birth, residential address and email address.
• You may only hold one account with Basswin Casino. The creation of multiple accounts by the same individual is strictly prohibited and may result in the closure of all accounts, forfeiture of balances and exclusion from the platform.

By creating an account, you confirm that all information provided is truthful and that you are legally permitted to participate in online gambling activities. We reserve the right to verify your identity and age at any time, and to request supporting documentation as part of our Know Your Customer (KYC) procedures.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity conducted through your account is your responsibility. If you suspect that your account has been compromised, you must notify us immediately via live chat or email at [email protected].

2. Deposits and Withdrawals

Basswin Casino supports a variety of payment methods for deposits and withdrawals, including Visa, Mastercard, Apple Pay, bank transfer and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Tether, Dogecoin and Tron.

The minimum deposit amount is £10 for most payment methods. The minimum withdrawal amount varies by method: £20 for cryptocurrency withdrawals, £50 for bank transfers and £150 for card withdrawals. Maximum withdrawal limits apply and may vary depending on your account level and verification status.

All deposits are processed in accordance with the chosen payment method's standard processing times. Cryptocurrency deposits are typically credited within 10 to 30 minutes, while card deposits are processed instantly. Bank transfers may take 1 to 7 business days.

Withdrawals are subject to a review period during which we may verify your identity and the source of funds. First-time withdrawals require completion of our KYC verification process. You will need to provide a valid government-issued photo ID and proof of address (utility bill or bank statement dated within the last 3 months).

We reserve the right to request additional documentation at any time to comply with anti-money laundering (AML) regulations. Failure to provide requested documents within 14 days may result in the reversal of pending withdrawals and, in extreme cases, account suspension.

Basswin Casino does not charge fees for deposits or withdrawals. However, your payment provider or bank may apply their own charges, which are your responsibility.

3. Bonuses and Promotions

Basswin Casino may offer bonuses, free spins, cashback and other promotional offers to eligible players. All promotional offers are subject to specific terms and conditions, which will be clearly stated alongside each offer.

General bonus terms applicable to all promotions unless otherwise specified:

• The standard wagering requirement is x45, applied to the bonus amount. This means you must wager the bonus amount 45 times before any associated winnings can be withdrawn.
• The maximum bet allowed while an active bonus is in play is £2 per spin or round. Exceeding this limit may result in the forfeiture of the bonus and any associated winnings.
• Bonuses must be used within 14 days of activation. Any unused bonus funds and associated winnings will be forfeited after this period.
• Maximum cashout from bonus winnings is £2,000 unless otherwise stated in the specific promotion's terms.
• Slots contribute 100% towards wagering requirements. Table games contribute 10%. Live casino games and certain excluded titles may contribute 0%.
• Free spins, where offered, are typically credited on specific games (such as Sweet Bonanza) and carry their own wagering requirements as stated in the promotion.

We reserve the right to modify, suspend or cancel any promotional offer at any time without prior notice. Bonuses are intended for recreational players. If we determine that a player or group of players is abusing our promotional offers — including but not limited to bonus hunting, creating multiple accounts, or using strategies designed solely to exploit bonus terms — we reserve the right to void bonuses, confiscate winnings and close the associated accounts.

4. Game Rules and Fair Play

All games available on Basswin Casino are provided by licensed third-party software providers. Each game operates using a certified Random Number Generator (RNG) to ensure fair and unpredictable outcomes. The average Return to Player (RTP) across our game library is 96.4%.

By playing any game on our platform, you accept and agree to abide by the specific rules of that game. Game rules are accessible within each game's interface or help section. In the event of a discrepancy between the rules displayed in-game and these Terms, the rules displayed in-game shall prevail for that specific game.

We reserve the right to void bets and withhold winnings if we have reasonable grounds to believe that a player has engaged in fraudulent activity, collusion, use of automated software (bots), exploitation of software errors, or any other form of cheating or unfair play.

In the event of a system malfunction or software error, all bets placed during the malfunction period may be declared void. We shall not be liable for any losses resulting from such events.

5. Responsible Gambling

Basswin Casino is committed to promoting responsible gambling. We provide a range of tools to help you stay in control of your gaming activity:

• Deposit limits — Set daily, weekly or monthly deposit limits to manage your spending.
• Loss limits — Cap the amount you can lose within a specified period.
• Session time limits — Receive reminders or automatic logouts after a set duration of play.
• Self-exclusion — Temporarily exclude yourself from the platform for periods ranging from 24 hours to 6 months.

If you believe that gambling is negatively affecting your life, we encourage you to contact our support team or visit one of the following organisations: BeGambleAware (begambleaware.org), GamCare (gamcare.org.uk) or Gambling Therapy (gamblingtherapy.org). More detailed information is available on our Responsible Gaming page.

6. Privacy and Data Protection

We collect, process and store your personal data in accordance with our Privacy Policy and applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our services, you consent to the collection and processing of your personal data as described in our Privacy Policy.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. We do not sell, rent or share your personal information with third parties for marketing purposes without your explicit consent.

For full details on how we handle your personal data, please refer to our Privacy Policy page at casino-basswin.me.uk/privacy-policy/.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Basswin Casino and its operator Fara Tech Services LTD shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to your use of our services, including but not limited to:

• Losses resulting from the use of, or inability to use, our Website or services.
• Losses caused by interruptions, delays, errors or omissions in the operation of the Website.
• Losses resulting from unauthorised access to your account due to your failure to maintain the security of your login credentials.
• Losses resulting from changes in applicable laws, regulations or tax obligations.

Our total aggregate liability to you for any claims arising from your use of the Website shall not exceed the balance in your account at the time the claim arose or £500, whichever is lower.

Nothing in this Agreement excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

8. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Curaçao. Any dispute arising out of or in connection with this Agreement shall first be addressed through our internal complaints procedure. You may submit a complaint to our support team via email at [email protected] or through live chat.

We aim to acknowledge all complaints within 24 hours and to provide a full response within 10 business days. If you are not satisfied with our resolution, you may escalate your complaint to the Curaçao Gaming Authority.

We encourage players to attempt to resolve any issues through our customer support channels before pursuing formal dispute resolution. Our team is committed to handling all complaints fairly, transparently and in a timely manner.

9. Account Suspension and Termination

We reserve the right to suspend, restrict or permanently close your account at any time if we have reasonable grounds to believe that you have breached any provision of this Agreement, engaged in fraudulent or unlawful activity, or if required to do so by a regulatory authority or law enforcement agency.

Grounds for account suspension or termination include, but are not limited to: providing false or misleading personal information during registration, operating multiple accounts, engaging in bonus abuse or promotional manipulation, using automated software or bots, colluding with other players, money laundering or attempting to launder funds, chargebacks or payment disputes initiated in bad faith, and any other conduct that we deem harmful to our business, our players or the integrity of our platform.

Upon account closure, any remaining balance in your account will be handled as follows: if the closure is due to a breach of these Terms, we reserve the right to withhold any funds that were obtained through prohibited activity. If no breach has occurred, we will process a withdrawal of your remaining balance to your most recently used payment method, subject to completion of any outstanding KYC requirements.

You may request voluntary account closure at any time by contacting our support team at [email protected]. Voluntary closure requests are processed within 48 hours. Please ensure you withdraw any remaining funds before requesting closure, as processing withdrawals after closure may take longer.

This Agreement, together with our Privacy Policy, Cookie Policy and any specific promotion terms, constitutes the entire agreement between you and Fara Tech Services LTD regarding your use of Basswin Casino. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Last updated: March 2026.